FAQ

Frequently Asked Questions

What is the deposit and cancellation policy?

The first night's deposit including tax is required at the time of reservation. Cancellations must be made 7 days prior to scheduled arrival. Guests who do not cancel within this time will be charged for a one-night stay with tax. An early departure may result in a penalty.

What is the parking policy?

We offer our guests complimentary on-site parking located directly behind our hotel at 36 Smith Street.

What are the check-in and check-out times?

Check-in time is 4:00pm, and check-out time is 12:00pm.

What is the policy for additional room guests?

For more than two guests in a room, there is a $50 charge per night for each additional guest. There is no charge for children 12 years of age and under.

What is the guarantee policy?

We cannot guarantee any specific room number or location, we will
 make every effort to grant requests.

What is the smoking policy?

Our inn is a smoke-free establishment. Smoking in a designated non-smoking area is subject to a cleaning fee. Some rooms are available with porches or direct outside access.

What is the pet policy?

We offer dog-friendly accommodations for an additional fee of $40 per day. Our dog-friendly rooms are limited; please contact our concierge directly to reserve this room.

Where can I get the best rate?

You'll always enjoy our best rate when you book directly with us, either online or by phone. If you find a better rate for the same room for the same dates elsewhere within 24 hours of confirming your reservation, call us. We will match it, guaranteed.

Are any cleaning services offered at Wentworth Mansion?

We offer complimentary dry cleaning services for guests of the hotel.

What are the amenities included with a stay at the Wentworth Mansion?

As a guest of the Wentworth Mansion, your complimentary amenities include a full breakfast served daily at Circa 1886, morning newspaper, hairdryer, two-person whirlpool tub, DVD player, evening turn-down service, fresh flowers, bathrobes, iron and ironing board, in-room safe, mini-fridge stocked with soft drinks and bottled water, on-site parking, afternoon wine and hors d’oeuvres.

What hotels have the best views in Charleston?

The Wentworth Mansion located in downtown Charleston has a 360 degree of the historic district from their private cupola available for guests of the hotel.

Is there a spa near your hotel?

The Wentworth Mansion has a spa located in the original stables of the Mansion. Our Spa offers services à la carte or purchased with our Wentworth Mansion Spa Experience Package. This package includes Candlelight turn service with champagne and 1-hour couples massage at the spa.

Is there a restaurant on site?

Circa 1886 is located directly behind the Wentworth Mansion. Circa 1886 offers complimentary breakfast exclusively for guests of Wentworth Mansion as well as a full-service bar and dinner service which is open to the general public Monday through Saturday. Due to the popularity of the restaurant, we highly recommend reserving your table at the time of your room reservation.

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