FAQ

Frequently Asked Questions

What is the deposit and cancellation policy?

The first night's deposit including tax is required at the time of reservation. Cancellations must be made 7 days prior to scheduled arrival. Guests who do not cancel within this time will be charged for a one-night stay with tax. An early departure may result in a penalty.

What is the parking policy?

Valet parking is offered between the hours of 7:30AM and 9:30PM. Please provide a 20 minutes advanced notice when you would like your vehicle. If you need your vehicle outside of these hours, please contact our Concierge so we can arrange to bring your vehicle to the rear parking lot in advance of your departure. 

The GPS address is 36 Smith Street. 

What are the check-in and check-out times?

Check-in time is 4:00pm, and check-out time is 12:00pm.

What is the policy for additional room guests?

For more than two guests in a room, there is a $50 charge per night for each additional guest. There is a $20 charge for children 12 years of age and under.

What is the guarantee policy?

We cannot guarantee any specific room number or location, we will
 make every effort to grant requests.

What is the smoking policy?

Our inn is a smoke-free establishment. Smoking in a designated non-smoking area is subject to a cleaning fee. Some rooms are available with porches or direct outside access.

What is the pet policy?

We offer dog-friendly accommodations for an additional fee of $40 per day. Our dog-friendly rooms are limited; please contact our concierge directly to reserve this room.

Where can I get the best rate?

You'll always enjoy our best rate when you book directly with us, either online or by phone. If you find a better rate for the same room for the same dates elsewhere within 24 hours of confirming your reservation, call us. We will match it, guaranteed.

What are the amenities included with a stay at the Wentworth Mansion?

As a guest of the Wentworth Mansion, your complimentary amenities include a full breakfast served daily at Circa 1886, morning newspaper, hairdryer, oversized whirlpool tub, evening turn-down service, fresh flowers, bathrobes, iron and ironing board, in-room safe, mini-fridge stocked with soft drinks and bottled water, complimentary valet parking, afternoon wine and hors d’oeuvres.

What hotels have the best views in Charleston?

The Wentworth Mansion located in downtown Charleston has a 360 degree of the historic district from their private cupola available for guests of the hotel.

Is there a spa near your hotel?

The Wentworth Mansion has a spa located in the original stables of the Mansion. Our Spa offers services à la carte or purchased with our Wentworth Mansion Spa Experience Package. This package includes Candlelight turndown service with champagne and 1-hour couples massage at the spa.

Is there a restaurant on site?

Circa 1886 is located directly behind the Wentworth Mansion. Circa 1886 offers complimentary breakfast exclusively for guests of Wentworth Mansion as well as a full-service bar and dinner service which is open to the general public Monday through Saturday. Due to the popularity of the restaurant, we highly recommend reserving your table at the time of your room reservation.

Your safety is important to us:
Guests are required to wear a face mask in all public spaces of our hotel.
Read Our Health & Safety FAQs